How To: FAQ
Collapse [-]FAQ
Click to toggle the plus and minus signs next to the category you are interested in to expand or collapse that section. Click to toggle the plus and minus signs in the upper right hand corner to expand or collapse all the sections at once.
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Using the Site
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How do I create a new Garden?
Click the New button to the right of your current garden name at the very top of any page. A window will open titled Create a new Garden. Type in a garden name and select the season for the garden. You can also choose to use the layouts and/or plants from one of your current gardens. Just click on the pull-down and select your desired garden. Check off the option to copy the layout, plants or both.
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How do I delete one of my Gardens?
Click the Edit button to the right of your current Garden name at the very top of any page. A window will open titled Edit this Garden. Click on the button that says, Delete this Garden, clearly marked in red. By clicking on this button you will be asked Are you sure? Select OK and your garden will be deleted.
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How do I delete a plant from my Shopping List?
Go to Shopping List, located under your username in the top right corner of any page. Click the link and find the plant that you would like to eliminate from the shopping list. Under the column QTY, there is an X. Click the X and it will ask, "Are you sure?" Choose OK and the plant will be deleted from the Shopping List.
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How can I find the plants that I tagged as Favorites?
There is a link entitled Favorites at the top right hand side of any page. Click the link and you will see all the plants that you have tagged as favorites. The plants in your Favorites can be added to any one of your gardens at any time by clicking on the leaf icon.
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What does the "share" button next to my garden name do?
The Share button located to the right of your garden name allows you to let others view your garden and see the layout and the plants that you have growing. When you choose to Share your garden, you are inviting people to be inspired by it and to be able to search for it, copy it whole, or copy parts of it for their own use. You can upload a garden photo, write a description, and add tags that pop up when others search using specific keywords.
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What is a Signature Garden?
A Signature Garden is a garden that a Smart Gardener member has chosen to share with the rest of the community. Some of our members are expert chefs and gardeners whose Signature Gardens make inspirational samples for plant combinations and layouts. You can copy an entire garden or add plants from a Signature Garden into your own garden.
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The 3 steps to go through the product
There are 3 steps you need to know. All 3 are under the PLAN menu. 1. Go to Garden Layout. Drag and drop your garden beds to indicate where and how much sq. footage you have. 2. Select one or all the options for selecting plants - recommend, browse, filter. When you find a plant you want to save to your garden, click on the leaf icon to the right of the heart and bag icon for each variety. This leaf icon will turn green indicating you have saved it to your garden. If you want to see the plants you saved to your garden, or adjust the recommended amount of plantings, go to Plants in this Garden. 3. At any point, once you start collecting your plants, you can go to your Smart Garden Plan to see how they are laying out (we do it for you) or move them yourself by dragging and dropping them.
If you don't want a plant to move from the position you gave it, lock it via the plant pulldown - especially if you want us to "Recommend" the layout of the rest of the plants.
Once you have done that, you will start to receive Weekly To Dos, which you can see under the GROW menu.
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My Account
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Garden Settings
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How do I customize my first and last Frost dates?
Click on your name in the upper right hand corner. You will see your Account tabs. Click on the Garden Settings tab. To the right of the date listed as your first and last frost dates is a little calendar icon. Click on that and select a new frost date.
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How can I change my zip code and city?
Go to Garden Settings under the Plan tab or from the Settings link in the upper right hand corner of any page. At the top are fields for Your Location. Type in a new zip code and/or city. This change may affect your growing conditions and, consequently, your existing gardens' plants and growing schedules will be altered.
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What if I don't have frost where I live?
No problem. There are lots of places that don't really have frost dates. That usually means you can grow some form of vegetable year round. We have a special calculation which accounts for that and will still give you the right dates to plan, plant and harvest your garden. You just won't see the little indicators in the Seasonal Schedule view that would indicate your frost dates.
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I live in one state during the spring and summer and another during the fall and winter. What's the best way for me to set up being able to have a vegetable garden in both places?
Because we base all our recommendations and To Dos on the growing conditions of your location, we would recommend you have two separate accounts - one for State A and one for State B. The reason for this is that each account is associated with your zip code and the growing conditions profile of that region. Based on this, both your gardens can't really be in one account if you want accurate gardening schedules and To Dos.
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Garden Layout
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How do I define my overall garden size?
You cannot (as of now) predefine your over all gardening space. We will correct this - it's on our list - to have you enter your overall dimensions ahead of time. But today, you simply drag and drop you planting beds onto the grid within the "area" that fits the size of your overall garden.
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How do I customize my garden layout beds?
If you want to change the size of any of your beds, hover your mouse over the right or bottom edges of the bed until the cursor turns in to an arrow.. You can also resize both width and length at the same time by using the far lower right corner. Just grab it with your cursor and enlarge or reduce the whole size of the bed at once.
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How do I delete a garden bed?
Hover your mouse over the red triangle in the upper right hand corner of the bed. A pulldown will appear. Then select Delete to eliminate that bed.
Hover your mouse over the red triangle in the upper right hand corner of the bed. A pulldown will appear. Then select Delete to eliminate that bed.
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How big a garden can I create? I only see a 12' x12' area.
We allow you to create a 150 ft. x 150 ft garden. Our interface is like Google Maps.
1. Place the "hand" cursor anywhere on the blue grid area, click and move your cursor to move the entire area around to reveal the larger space.
2. In the lower right hand corner, click on and move the small red outlined view area to see a different area within the 150' x 150' space.
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How do I get started on this page?
When you are on your Garden Layout, click one of the categories on the far left, like "Raised Beds". Once it "opens", click on one of the beds and drag it over onto the grid. You can change the shape or size by pulling the lower right hand corner of the shape or by hovering over the right hand or bottom edge until your cursor changes to an arrow. Then move it until it's where you want it.
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The 3 steps through the product, starting here.
There are 3 steps you need to know. All 3 are under the PLAN menu. 1. Go to Garden Layout. Drag and drop your garden beds to indicate where and how much sq. footage you have. 2. Select one or all the options for selecting plants - recommend, browse, filter. When you find a plant you want to save to your garden, click on the leaf icon to the right of the heart and bag icon for each variety. This leaf icon will turn green indicating you have saved it to your garden. 3. At any point, once you start collecting your plants, you can go to your Smart Garden Plan to see how they are laying out (we do it for you) or move them yourself by dragging and dropping them.
If you don't want a plant to move from the position you gave it, lock it via the plant pulldown - especially if you want us to "Recommend" the layout of the rest of the plants.
Once you have done that, you will start to receive Weekly To Dos, which you can see under the GROW menu.
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How does "Orientation" work?
Sun orientation is established when you layout out your garden beds and you tell us which direction is north ( on the left hand side panel). After that when Smart Gardener lays out your plants for you in your Smart garden Plan, orientation is taken into account, putting the tallest plants to the north.
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How do I scale or zoom into my garden?
Scaling options are at the top, above the blue garden grid. Both work just like Google Maps. The round "button" lets you move side to side or up and down, depending on the arrow you click. The horizontal "Zoom" bar lets you zoom in and out of the view of your garden.
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Recommended Plants
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How do I add a plant to my garden?
Click on the leaf icon on the right hand side of the plant "card" (to the right of the Heart and the Shopping Bag). The plant will be added to your garden and the leaf icon will change to green. The border around the Plant Guide will also remain bright green as long as that plant remains in your garden.
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Why aren't there any generic plants to choose from?
While it may be easier to just pick a "tomato" or "lettuce" to plant, this really impacts the value that you get from the service. It turns out that there are alot of differences between varieties. If you just want a tomato, what is that? Indeterminate or determinant? Do you want a tomato for making sauce or slicing on a sandwich? Do you have certain growing conditions that mean you need a tomato that can grow fast and be tolerant to bit of cold? Our goal is to give you the most appropriate and accurate solution possible for your growing conditions, so we can serve up the right To Dos for you at the right time. That's why selecting a variety over generic increases your chances of growing the right vegetables and succeeding at it.
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How can I find out when to plant what? What should I plant now, or within the next 2 weeks?
When you get plant results from "Recommended Plants" or "Browse", you will see a pull down in the upper right corner of the list. Select "Seasonal Schedule" from that list. This will show you all your planting times so you can see what can be planted now.
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How do I select multiple varieties?
You don't have to pick multiple of plants. Once you pick a variety, go to your "Plants in this Garden" list. You will see below each variety the recommended number of plants based on the size of your household. If you want to adjust that number to better suit your tastes, you certainly can. The number showing will be the number of plants you will see laid out for you in your Smart Garden Plan.
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Can I add a variety you don't have?
You sure can! While we are constantly adding new varieties, we know there are plenty you would like to see in here.
1. Go to "Create a new Variety" under the PLAN menu.
2. Choose the Category, then Type, then Variety that most closely resembles the Variety you want to add.
3. You will see a button called "Create a new Variety" under the far right part of the Browse area where you select your variety. Click on it.
4. A "form" for your new Variety appears below, based on the Variety you chose that seems closest to the new Variety you want to add. This form lets you change the photo, description, days to maturity and the height of the plant. The only thing that is required for you to change is the name of the Variety. The rest is optional, although it's good to put in as accurate information as you can.
5. Now that you have made this new Variety, two things happen. First, everyone can see this Variety, just like any other plant in our inventory. Secondly, Smart Gardener is constantly on the lookout to see if we can find that Variety from our partners. If we do, we make your Variety into a plant with a vendor, price and all the most accurate information we can get about that plant.
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How can I find out what I can grow now?
Go to "Recommend Plants" or "Browse Plants" under the PLAN menu. When you get a list of results, just go to the upper right hand corner above the list. Select "Seasonal Schedule" from the pulldown. Now you will see the planting schedules for all those plants, according to your growing conditions. Where ever you see a light blue bar, that is when you should be starting the seeds indoors. A dark green bar means you can start them outdoors. This will give you quick idea of what you have time to start this season.
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Browse Plants
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How do I add a plant to my Garden?
Click on the leaf icon on the right hand side of the plant "card" (to the right of the Heart and the Shopping Bag). The plant will be added to your garden and the leaf icon will change to green. The border around the Plant Guide will also remain bright green as long as that plant remains in your garden.
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Why aren't there any generic plants to choose from?
While it may be easier to just pick a "tomato" or "lettuce" to plant, this really impacts the value that you get from the service. It turns out that there are alot of differences between varieties. If you just want a tomato, what is that? Indeterminate or determinant? Do you want a tomato for making sauce or slicing on a sandwich? Do you have certain growing conditions that mean you need a tomato that can grow fast and be tolerant to bit of cold? Our goal is to give you the most appropriate and accurate solution possible for your growing conditions, so we can serve up the right To Dos for you at the right time. That's why selecting a variety over generic increases your chances of growing the right vegetables and succeeding at it.
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Can I add additional varieties you don't have?
You sure can! While we are constantly adding new varieties, we know there are plenty you would like to see in here.
1. Go to "Create a new Variety" under the PLAN menu.
2. Choose the Category, then Type, then Variety that most closely resembles the Variety you want to add.
3. You will see a button called "Create a new Variety" under the far right part of the Browse area where you select your variety. Click on it.
4. A "form" for your new Variety appears below, based on the Variety you chose that seems closest to the new Variety you want to add. This form lets you change the photo, description, days to maturity and the height of the plant. The only thing that is required for you to change is the name of the Variety. The rest is optional, although it's good to put in as accurate information as you can.
5. Now that you have made this new Variety, two things happen. First, everyone can see this Variety, just like any other plant in our inventory. Secondly, Smart Gardener is constantly on the lookout to see if we can find that Variety from our partners. If we do, we make your Variety into a plant with a vendor, price and all the most accurate information we can get about that plant.
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How do I find plants other than vegetables?
You will be able to find herbs by looking at the Recommended Plants, which will show you herbs that grow in your growing season.
The other way is to go to Browse under the PLAN menu. Click on the orange triangle to the left of the title "Vegetables". A pulldown will display the other plants to view. Click one of them to see the list of those plants.
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Can I use my own plants in a Smart Garden Plan?
Yes. You can purchase plants at your local nursery, use seeds you've collected or build a vegetable garden plan around a core group of plants you already have in the ground.
If you're going to supply your own seeds or transplants, you can create your garden plan by selecting varieties of plants that are similar to the ones you want to grow and use these as placeholders in your layout.
This will also help us determine the best placement for each plant category in your vegetable bed. We will then send you planting, growing and harvesting tasks for all the plants you've included in your plan.
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What if you don't have the variety of vegetable I want to plant?
You sure can! While we are constantly adding new varieties, we know there are plenty you would like to see in here.
1. Go to "Create a new Variety" under the PLAN menu.
2. Choose the Category, then Type, then Variety that most closely resembles the Variety you want to add.
3. You will see a button called "Create a new Variety" under the far right part of the Browse area where you select your variety. Click on it.
4. A "form" for your new Variety appears below, based on the Variety you chose that seems closest to the new Variety you want to add. This form lets you change the photo, description, days to maturity and the height of the plant. The only thing that is required for you to change is the name of the Variety. The rest is optional, although it's good to put in as accurate information as you can.
5. Now that you have made this new Variety, two things happen. First, everyone can see this Variety, just like any other plant in our inventory. Secondly, Smart Gardener is constantly on the lookout to see if we can find that Variety from our partners. If we do, we make your Variety into a plant with a vendor, price and all the most accurate information we can get about that plant.
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How can I find out when to plant what? What should I plant now, or within the next 2 weeks?
When you get plant results from "Recommended Plants" or "Browse", you will see a pull down in the upper right corner of the list. Select "Seasonal Schedule" from that list. This will show you all your planting times so you can see what can be planted now.
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How do I select multiples of plants?
You don't have to pick multiple of plants. Once you pick a variety, go to your "Plants in this Garden" list. You will see below each variety the recommended number of plants based on the size of your household. If you want to adjust that number to better suit your tastes, you certainly can. The number showing will be the number of plants you will see laid out for you in your Smart Garden Plan.
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How can I find out what I can grow now?
Go to "Recommend Plants" or "Browse Plants" under the PLAN menu. When you get a list of results, just go to the upper right hand corner above the list. Select "Seasonal Schedule" from the pulldown. Now you will see the planting schedules for all those plants, according to your growing conditions. Where ever you see a light blue bar, that is when you should be starting the seeds indoors. A dark green bar means you can start them outdoors. This will give you quick idea of what you have time to start this season.
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Plants in this Garden
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How do I get my plants into the Smart Garden Plan?
Once you have saved some plants to your "Plants in this Garden" list, just go to "Smart Garden Plan" and you will see that Smart Gardener will try to optimize the layout of the plants you have. You can go collect more plants, change them, or edit quantities. The when you go back to Smart Garden Plan, you will be asked to click on the "Recommend" button to see an updated layout. If you have "locked" any plants down on the Smart Garden Plant, clicking the Recommend button will not move them.
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I don't see how to add plants I have already planted.
Go ahead and add the plant to your Plant list. • If it's an annual and you should have already planted it, when you go to the Weekly To Dos, it will ask you for the date of planting. • If it's an annual and you should have already planted it, when you go to the Weekly To Dos, it will ask you for the year of planting. In both cases, you can change dates at any time in your Journal. Any To Dos in the future will be affected by that date change,
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Smart Garden Plan
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I set up my garden. locked plants but now my plants are all jumbled.
We have discovered this has to with your zoom level. You must reset your zoom level to the default (zoom is set to far left) before you leave the page. Google Maps evidently has the same issues. It is dependent on certain browsers. We are looking into how to solve this. Sorry.
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I can't see my garden? Where did it go?
We allow you to create a 150 ft. x 150 ft garden. Our interface is like Google Maps
1. Place the "hand" cursor anywhere on the blue grid area, click and move your cursor to move the entire area around to reveal the larger space.
2. In the lower right hand corner, click on and move the small red outlined view area to see a different area within the 150' x 150' space.
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How big a garden can I create? I only see a 12' x12' area.
We allow you to create a 150 ft. x 150 ft garden. Our interface is like Google Maps
1. Place the "hand" cursor anywhere on the blue grid area, click and move your cursor to move the entire area around to reveal the larger space.
2. In the lower right hand corner, click on and move the small red outlined view area to see a different area within the 150' x 150' space.
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How do I put my plants in my garden?
Right now, the way put plants in your Garden is: 1. Select the plants you want using Browse, Filters, Etc. You can review you list at any time, by going to "Plants in my Garden" under the PLAN menu. 2. Now go to Step #3 and select "Smart Garden Plan". You will see you plants laid out in the beds you specified in your Garden Layout. This layout is based on Smart Gardener's best recommendation on where the plants should go, given your garden's orientation to the sun, the height of plants, their crop rotation, etc. If you want to change this around, feel free. Just drag and drop them where you want them to go.
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How do I "plant" my garden and then see it?
To "plant" them, select your plants by "saving" them to your "Plants in this Garden" via the little green leaf icon to the lower right of every plant.
Once you have your list, go to the Smart Garden Plan under the PLAN menu. It will layout our your garden for you. You can then drag and drop and customize as much as you want.
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Under the Smart Garden Plan, how do I see the other parts of my garden?
On the My Smart Garden Plan page, you will see a square frame on the lower right hand side of the screen. Click inside the red window, and drag the window to different areas of your garden to view that section in the large blue grid below.
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To Do List
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How do I see more information about my weekly To Dos?
When looking at the To Do List, click on the plus sign next to the activity. This will bring up more information about the particular activity. Also if you desire to see all the details of the To Do List, click on the blue link to the right of the week’s date that says, Show All Details. This will display all the week's tasks in depth.
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How do I check a To Do off my list?
Go to the Weekly To Dos under the Grow tab and click on the checkbox next to the words To Do to the far right of the activity. The activity will be marked Done! and display the date it was completed. Click on the blue date if you want to change the completion date for that To Do.
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How do I see my To Dos for other weeks?
When looking at the To Do List, click on the Calendar icon to the right of the date. The Calendar will pop up to let you select a different week and navigate forward and backwards by month. If the dates in a week are red, this indicates there are To Dos for that week.
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Month at a Glance
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I don't see all my plants on my Monthly at a Glance
If you when you start our service some of you To Dos should have already been done, we need to know when you planted that plant so we know how and when to display the To Dos. Until you tell us you planted those yellow onions (in the past) we can't show you To Dos for them because we don't know where to put the To Dos based on your planting date.
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Journal
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How does the Journal work with my To Dos?
Your Journal will automatically display any "To Dos" you have checked off in your Weekly To Dos. To view them, Click on "Notes" for each plant.
It works the other way around too. If you click on a calendar and select a date, you will see that To Do checked off in your Weekly To Dos as well.
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If I planted a plant in my garden before I started Smart Gardener, what do I do?
It's important to record the dates for varieties you have already planted. To give you the correct To Dos, Smart Gardener needs you to bring your Garden Journal up to date so we can catch up on what you have planted so far. Click on the calendar icon to select a date and year.
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Managing Gardens
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How do I create a new garden for next year?
Click the New button to the right of your current garden name at the very top of any page. A window will open titled Create a new Garden. Type in a garden name and select the season for the garden. You can also choose to use the layouts and/or plants from one of your current gardens. Just click on the pull-down and select your desired garden. Check off the option to copy the layout, plants or both.

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How do I copy my garden for the next season?
Click the New button to the right of your current garden name at the very top of any page. A window will open titled Create a new Garden. Type in a garden name and select the season for the garden. You can also choose to use the layouts and/or plants from one of your current gardens. Just click on the pull-down and select your desired garden. Check off the option to copy the layout, plants or both.

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Sharing Gardens
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How do I create a Signature Garden?
Select Share to the right of the name of your garden at the top left of the screen. The default for your garden is always Private until you choose to make it Public. Add a brief description of what's in the garden and include tags (e.g., warm season, heat tolerant, greens, herbs) that help others find it. You can also include a photo.
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